Frequently Asked Questions
How can I pay for my ride?
The easiest way to pay for CTA and Pace services is to buy a VentraTM card. These can be purchased at CTA rail stations as well as at selected retailers, currency exchanges, sporting events and special events. VentraTM Cards are used on both CTA and Pace services. VentraTM cards can be loaded with value using the Ventra App.
Metra riders require a ticket that can be bought using the Ventra App, at any downtown station, some outlying stations or on the train (If agent or ticket vending machine is available at the station where you boarded and you purchase ticket on train there is a $3 surcharge.
CTA, Pace, and Metra all accept cash payment (exact change is required on CTA and Pace).
Learn more about Ventra: youtube.com
If I transfer to another bus or train do I have to pay?
Transfers are only available if you pay with VentraTM. If you plan to transfer between CTA services or between CTA and Pace, it will cost you an additional 25 cents for the first transfer and the second transfer is free if you use a Ventra TM Card. Transfers are deducted automatically when you board the second and third vehicles. If you pay with cash or a contactless bankcard you will have to pay for each ride.
Are there any special deals for visitors?
YES! You can enjoy unlimited rides on CTA with 1, 3, or 7-day Visitor Passes for a flat rate. There is also a CTA/Pace 7-day pass. Your pass activates the first time you use it and is good for the full length of time from that moment. One Pass required per rider - no sharing. Passes are loaded onto your VentraTM Card using the Ventra App, or at vending machines. Passes are loaded onto personal, contactless bankcards at vending machines only.
Metra offers Weekend Passes, good on Saturday, Sunday and often on adjacent holidays. These are good for unlimited rides anywhere on the Metra system (except the South Shore), and cost $8.00 per person. You can buy them using the Ventra App and on the train without penalty.