Performance Dashboard


Regional Ridership Trends


Using data from the National Transit Database (NTD), we can see regional ridership results for each year over a 15-year period.

First quarter ridership for 2019 was the lowest ridership of the 15 years shown. The 129.8 million trips taken was 8.4% lower compared to 2005, a difference of 12 million trips.

Compared to 2018, ridership for 2019 was 4.8% lower, a difference of 6.5 million trips.

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1st Quarter Modal Ridership vs Peers

Modal Ridership Change


This chart shows RTA system ridership through March by mode, represented by the blue bars. The orange dot within each bar represents the peer average ridership performance for that mode. Our Service Boards’ performance was unfavorable to the peer average for each mode.

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1st Quarter Peer Region Ridership


This chart shows year-over-year regional ridership, using the same peer metropolitan areas that we use in our annual Peer Review.

The Chicago region ranks ninth of the ten regions, with a 4.8% ridership decrease versus the average regional peer ridership loss of 1.5%.

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1st Quarter Regional Performance

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This chart shows service and financial measures. First quarter performance has some favorable performance for one measures as shown by the green arrow, with red arrows showing unfavorable performance, and black arrow indicating performance roughly equal to the prior year.

Regional operating costs, after being adjusted for inflation, decreased 0.1%. However, ridership was 4.8% lower compared to 2018. The resulting operating cost per passenger trip of $5.26 was 25 cents higher, an unfavorable difference of 5%.

Region-wide, the fare revenue per passenger trip, or average fare, was $1.78, which was 4 cents higher compared to 2018.

The fare recovery ratio as shown here reflects the ratio of fare revenue to operating expense, without any credits or exclusions. A recovery ratio of 33.4% is 1.3 percentage points lower compared to 2018.

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