Interagency Signage

Sign of Bus Times

The RTA has developed a series of signs, maps, route diagrams and schedules to help riders more easily navigate the regional transit system. All of these products are designed to complement and reinforce each other, making transferring between services seamless and intuitive. The plan is to deploy these signs and information products at major transfer points where CTA, Metra and Pace services connect.

The interagency signage program is a collaborative effort between the RTA, its Service Boards, (CTA, Metra and Pace) and municipal partners. Substantial customer testing was used to help refine the design and messaging of the signage products.

The new signage system has three types of products; wayfinding signs, identification signs and service information panels, which include route maps, timetables and connection information.

Four test locations were installed in 2013 at the following locations:

  • Van Buren Street Station: Connecting the Metra Electric line, South Shore line, CTA rapid transit lines and buses, and Pace buses
  • Davis St., Evanston: Connecting the Metra Union Pacific – North line, CTA Purple Line and buses, and Pace buses
  • Joliet Transportation Center: Connecting the Metra Rock Island and Heritage Corridor lines, Pace buses and Amtrak train services
  • 95th and Western: Connecting CTA and Pace buses

In August 2014, the RTA, CTA, Metra and Pace completed the RTA Interagency Transit Passenger Design Standards Manual. These design standards were based on experience from the test sites and are essential for promoting consistency across RTA transit services. In addition to using the design standards for this project, the standards are being used by the Service Boards and other transportation agencies throughout the region to promote transit connections in a consistent manner.

Sign installation then continued at other major connection points in Downtown Chicago over several years, including:

  • LaSalle Street Station: Connecting the Metra Rock Island Line to CTA buses and the CTA LaSalle/Van Buren and LaSalle Blue Line stations
  • Chicago Union Station and the Union Station Transit Center: Connecting Amtrak; Metra Milwaukee District North, Milwaukee District West, North Central Service, BNSF, Heritage Corridor and Southwest lines; CTA Blue, Red, Orange, Brown, Pink, Purple lines and 13 bus routes

The next phase of the project involved fabrication and installation of signs at seven additional interagency locations in 2018:

Harvey (ME-ML)
Mayfair - Montrose (MD-N, Blue) Lisle (BNSF)
Lake Cook Rd (MD-N) Elgin (MD-W) Naperville (BNSF)
Museum Campus/11 St -CTA Roosevelt (ME, Red, Orange, Green)  

 

The RTA completed installation of signs at these 7 locations in November 2018.

 

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Metra Elgin (Milwaukee District-West)
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Metra Elgin (Milwaukee District-West)
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Metra Elgin (Milwaukee District-West)
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Metra Elgin (Milwaukee District-West)
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Metra Elgin (Milwaukee District-West)
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Pace Elgin Transportation Center
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Pace Elgin Transportation Center
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Pace Harvey Transportation Center
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Pace Harvey Transportation Center
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Pace Harvey Transportation Center
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Metra Harvey (Electric District)
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Metra Harvey (Electric District)
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Metra Harvey (Electric District)
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Metra Lake-Cook Road (Milwaukee District-North)
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Metra Lake-Cook Road (Milwaukee District-North)
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Metra Lake-Cook Road (Milwaukee District-North)
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Metra Lake-Cook Road (Milwaukee District-North)
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Metra Lake-Cook Road (Milwaukee District-North)
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Metra Lisle (BNSF)
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Metra Lisle (BNSF)
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Metra Lisle (BNSF)
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Metra Mayfair (Milwaukee District-North/CTA Montrose [Blue Line])
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Metra Mayfair (Milwaukee District-North/CTA Montrose [Blue Line])
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Metra Mayfair (Milwaukee District-North/CTA Montrose [Blue Line])
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Metra Mayfair (Milwaukee District-North/CTA Montrose [Blue Line])
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Metra Mayfair (Milwaukee District-North/CTA Montrose [Blue Line])
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MC1 - Museum Campus (Metra Electric District/CTA Roosevelt [Red, Orange, Green Lines])
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MC1 - Museum Campus (Metra Electric District/CTA Roosevelt [Red, Orange, Green Lines])
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Metra Naperville (BNSF)
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Metra Naperville (BNSF)
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Metra Naperville (BNSF)
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Metra Naperville (BNSF)
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Metra Naperville (BNSF)
 

The 2019-2020 phase of the project involved fabrication and installation of signs at seven additional interagency locations:

Oak Park - Harlem/Lake (UP-W, Green)  Jefferson Park (UP-NW, Blue)  Irving Park (UP-NW, Blue) 
Main St – Evanston (UP-N, Purple)   Wheaton (UP-W) Waukegan (UP-N) 
Aurora Transportation Center (BNSF)    

The RTA completed installation of signs at these 7 locations in April 2020.

 

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Metra Oak Park (UP West/CTA Harlem/Lake [Green Line]) 
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Metra Oak Park (UP West/CTA Harlem/Lake [Green Line]) 
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Metra Oak Park (UP West/CTA Harlem/Lake [Green Line]) 
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Metra Oak Park (UP West/CTA Harlem/Lake [Green Line]) 
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Metra Oak Park (UP West/CTA Harlem/Lake [Green Line]) 
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Metra Oak Park (UP West/CTA Harlem/Lake [Green Line]) 
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Metra Oak Park (UP West/CTA Harlem/Lake [Green Line]) 
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Jefferson Park (Metra UP North/CTA Blue Line)
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Jefferson Park (Metra UP North/CTA Blue Line)
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Jefferson Park (Metra UP North/CTA Blue Line)
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Jefferson Park (Metra UP North/CTA Blue Line)
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Jefferson Park (Metra UP North/CTA Blue Line)
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Jefferson Park (Metra UP North/CTA Blue Line)
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Jefferson Park (Metra UP North/CTA Blue Line)
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Irving Park (Metra UP North/CTA Blue Line)
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Irving Park (Metra UP North/CTA Blue Line)
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Irving Park (Metra UP North/CTA Blue Line)
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Irving Park (Metra UP North/CTA Blue Line)
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Irving Park (Metra UP North/CTA Blue Line)
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Metra Main St – Evanston (UP North/CTA Purple Line) 
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Metra Main St – Evanston (UP North/CTA Purple Line) 
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Metra Main St – Evanston (UP North/CTA Purple Line) 
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Metra Main St – Evanston (UP North/CTA Purple Line) 
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Metra Main St – Evanston (UP North/CTA Purple Line) 
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Metra Wheaton (Union Pacific West) 
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Metra Wheaton (Union Pacific West) 
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Metra Wheaton (Union Pacific West) 
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Metra Wheaton (Union Pacific West) 
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Metra Wheaton (Union Pacific West) 
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Metra Wheaton (Union Pacific West) 
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Metra Waukegan (Union Pacific North)
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Metra Waukegan (Union Pacific North)
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Metra Waukegan (Union Pacific North)
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Metra Waukegan (Union Pacific North)
 

 

RTA has recently begun work on the next group of six stations where signs will be installed in 2020 and 2021 around the Downtown Chicago Metra Terminals and in Aurora (Route 59) and Blue Island:

Blue Island (Metra Electric-Blue Island Br., Rock Island) LaSalle St Station (RI, Blue, Brown, Orange, Pink, Purple) Ogilvie Transportation Center (UP-N, UP-NW, UP-W, Green, Pink)
Chicago Union Station (BNSF, Heritage Corridor, MD-N, MD-NW, MD-W, SouthWest Service, Blue) Millennium Station (Metra Electric, South Shore, Brown, Green, Orange, Pink, Purple) Route 59 (BNSF)

 

The RTA working on the installation of signs at these 6 locations this fall.

 

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Metra LaSalle St Station (RI/CTA Blue, Brown, Orange, Pink, Purple) 
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Metra LaSalle St Station (RI/CTA Blue, Brown, Orange, Pink, Purple) 
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Metra LaSalle St Station (RI/CTA Blue, Brown, Orange, Pink, Purple) 
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Metra LaSalle St Station (RI/CTA Blue, Brown, Orange, Pink, Purple) 
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Metra LaSalle St Station (RI/CTA Blue, Brown, Orange, Pink, Purple) 
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Metra LaSalle St Station (RI/CTA Blue, Brown, Orange, Pink, Purple) 
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Metra Ogilvie Transportation Center (UP-N, UP-NW, UP-W/CTA Green, Pink)
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Metra Ogilvie Transportation Center (UP-N, UP-NW, UP-W/CTA Green, Pink)
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Metra Ogilvie Transportation Center (UP-N, UP-NW, UP-W/CTA Green, Pink)
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Metra Ogilvie Transportation Center (UP-N, UP-NW, UP-W/CTA Green, Pink)
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Metra Ogilvie Transportation Center (UP-N, UP-NW, UP-W/CTA Green, Pink)
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Metra Ogilvie Transportation Center (UP-N, UP-NW, UP-W/CTA Green, Pink)
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Chicago Union Station
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Chicago Union Station - Wells/Jackson
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Chicago Union Station - Jackson/Chicago River
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Chicago Union Station - Canal/Adams
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Metra Millennium Station (Electric/CTA Brown, Green, Orange, Pink, Purple/South Shore)
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Metra Millennium Station (Electric/CTA Brown, Green, Orange, Pink, Purple/South Shore)
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Metra Millennium Station (Electric/CTA Brown, Green, Orange, Pink, Purple/South Shore)
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Metra Millennium Station (Electric/CTA Brown, Green, Orange, Pink, Purple/South Shore)
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Metra Millennium Station (Electric/CTA Brown, Green, Orange, Pink, Purple/South Shore)
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Metra Millennium Station (Electric/CTA Brown, Green, Orange, Pink, Purple/South Shore)
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Metra Millennium Station (Electric/CTA Brown, Green, Orange, Pink, Purple/South Shore)
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Metra Millennium Station (Electric/CTA Brown, Green, Orange, Pink, Purple/South Shore)

 

RTA is excited to see the successful adoption of the Interagency Design Standards throughout the regional transit network, with both CTA and Pace adopting the standards for new signs at locations including I-90/Barrington Road, Rosemont, Jefferson Park Transportation Center and 95th/Dan Ryan.