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The following RTA services help promote travel independence and empower customers who have a disability that qualifies them for ADA Paratransit.
ADA Paratransit Certification. ADA paratransit is a shared ride, advanced reservation, origin-to-destination transportation service for individuals who, because of their disability, are unable to use CTA or Pace fixed route transit service for some or all of their trips. Read about the process of ADA Paratransit Certification, which establishes a rider’s eligibility.
Mobility Education Programs. To help our region’s customers with disabilities and older adults use ADA-accessible transit, the RTA Mobility Education Programs offer FREE services, including: transit orientation presentations for groups, information assistance at outreach events and resource fairs, one-on-one travel training to individuals in their communities, and a series of videos with tips for accessible travel.