To bring awareness, the Mobility Outreach Team travels within the RTA region to provide Group Transit Education Seminars and attend outreach events. These seminars and events are geared towards older adults, people with disabilities, staff and/or parents. The Mobility Outreach Team educates customers about the following topics:
- RTA’s free Travel Training Program
- Accessibility on CTA, Pace, and Metra
- RTA Fare programs – Ride Free, Reduced Fare, and the Access Pilot Program
- Transit trip planning
- Travel safety tips
- Local transit options – On Demand, Dial-a-Rides, etc.
- And more!
The team assists customers in signing up for RTA Fare programs, making accessing our programs easier.
Additionally, the RTA partners with sixty (60) plus registration sites to provide regular training on assisting older adults and people with disabilities applying for RTA Fare Permits. To find a list of RTA’s Registration Sites and the customer assistance they provide, visit our Registration Site Locator.
For more information about the Mobility Outreach Program or to request a presentation or participation in an outreach event, call 312-913-3167 or email mm.outreach@rtachicago.org.
